OnlyFadesSupport
Questions about the OnlyFades app or your appointment. If the answer is not here, call or write and a person will get back to you.
Booking an appointment
Open the app, choose a service, choose a barber or leave it to us, then pick a time. You see what is free for the next month, and the price before you confirm. The first time, the app asks for your name, phone number and email so we can hold the appointment and reach you if anything changes.
Changing or cancelling
Open the appointment in the app and move or cancel it yourself, up to an hour before it starts. After that the app will not let you, because the chair is already set aside: call the shop and we will sort it out.
Notifications
The app asks once, when you first open it. If you said no, everything still works; to change your mind, turn notifications on for OnlyFades in your phone's settings. Inside the app, under Profile, there are two switches: one for your appointments, one for the shop's offers.
Deleting your data
In the app: Profile, then Delete account. That removes your name, phone number, email address and your appointments straight away, and it cannot be undone. If you would rather we did it, write to us.
Something is wrong with the app
Write to us and say which phone you use and what happened. The version number is at the bottom of the Profile screen, and telling us that saves a round of questions.
Reach us
Call during opening hours, or write at any time and we answer within one working day.
+381 64 1336 728 · info@onlyfade.rs · @onlyfades_bbs
OnlyFades Barber Shop
Svetozara Markovića 55
34000 Kragujevac, Serbia